General Information

Coins.ph Advisories

• Action Required: Address Verification Updates
• Advisory on Google Play Store Payments via Coins.ph
• What changes can I expect from the Coins app upgrade?

About Coins.ph

• Coins.ph Features and Services
• How To Use Coins.ph
• What is Coins.ph and how does it work?

Coins.ph for your mobile devices

• All-New Coins App: A Quick Overview
• How can I update my Coins.ph App using my Android device?
• How to download the Coins.ph iOS App?

Maintenance Fees

• Are there maintenance fees for inactive accounts?

FAQ

• What documents can I use to verify for Enhanced Verification?
• Why was my ID rejected?
• How can I change my email address?
• Can I deactivate or delete my account?
• What do I do if I have more than one account?
• How can I log in if I forgot my MPIN/ Password?

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Announcements

• Sample article: Stellar Skyonomy refund policies
• Welcome to your Help Center!